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Examining reviews on hotels' measures about COVID-19 from a value cocreation and value codestruction perspective

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dc.creator Çakır, Onur
dc.creator Arıca, Reşat
dc.creator Sesliokuyucu, Osman Seraceddin
dc.date 2023-01-20T00:00:00Z
dc.identifier dc437c1a-2447-47ae-a42e-2d2ab12cb980
dc.identifier 10.1108/jhti-06-2021-0134
dc.identifier https://avesis.sdu.edu.tr/publication/details/dc437c1a-2447-47ae-a42e-2d2ab12cb980/oai
dc.description Purpose - In the research, posts that tourists accommodated in the hotels during COVID-19 pandemic shared on TripAdvisor website about pandemic measures taken by establishments, have been analyzed within the context of value cocreation and codestruction. In addition, the study also aims to evaluate effects of posts by tourists on scores they give to the hotel, perceiving the hotel as safe, recommending and their intention to revisits.
dc.language eng
dc.rights info:eu-repo/semantics/openAccess
dc.title Examining reviews on hotels' measures about COVID-19 from a value cocreation and value codestruction perspective
dc.type info:eu-repo/semantics/article


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